Delivery time
Carl Larsson-Gården normally ships within seven (7) days. Carl Larsson-Gården cannot influence the delays of our forwarders.
The shipping cost is visible in the shopping cart before you confirm your order.
Notification can be sent by SMS if a mobile phone number is specified in the order. Otherwise, the notification can be sent to your email address. You may also receive a notification in the post that your package has arrived.
The Carl Larsson farm does not handle partial deliveries.
Mode of delivery
We use DB SCHENKER as our freight supplier
There are two options to choose from:
DB SCHENKER parcel: for businesses.
DB SCHENKER parcel agents: for private individuals.
Payment methods
We use Klarna Checkout. Here you can read Klarna’s terms and conditions.
If you have any questions regarding your payment, please contact Klarna support via the Klarna website or download the Klarna app. You can find more information about Klarna on the Klarna website.
Order confirmation
An automatic order confirmation will be sent to the e-mail address provided when placing the order. The order number on this confirmation should always be quoted when contacting us about your order.
Pricing
All prices in the webshop are quoted in a default currency and include VAT. In the event of any price changes in the webshop, the price stated at the time of ordering will apply.
Complaints
If an item is broken, please contact us within 14 days of delivery. We check all goods before delivery. A description should be sent to Carl Larsson-gården. Also fill in your name, phone number and order number.
Shipping damage
You must take action when you receive your goods
Check the condition of the goods and packaging when they are delivered to you. Check the quantity to make sure it matches the information on the waybill.
If the goods are damaged when DB SCHENKER hands them over
Accept the goods, but never sign the consignment note without first making a note on the receipt section. The note does not have to be detailed, but it is necessary for the damage to be settled.
What the remark achieves is that you prove that the damage occurred while we were handling the goods. At the same time, we will be able to trace the cause and take measures to prevent it from happening again. You should also try to limit the damage whenever possible.
If the damage was only discovered during unpacking (hidden by packaging), you must notify us of the damage no later than seven (7) working days after receipt in order for it to be processed.
More information and registration
DB SCHENKER AB
Right of withdrawal
Under the Distance Contracts Act, you have the right to cancel your purchase or exchange your product within 14 days of receiving your package. Please note that the right of exchange/open purchase does not apply when you buy from our sale range. Always contact us before returning your product and specify the product in question. The buyer is responsible for the return shipping in case of regretted purchase or exchange and the product must be unused and in the same condition as the product did upon delivery. This also applies to product labels, bags, etc.
Uncollected parcel
If a package is not picked up and returned to us, it will cost us 300 SEK which will be billed to the address from which the order came.
General terms and conditions
To shop at the Carl Larsson farm you must be 18 years old. Otherwise, you must have your parent’s consent.
Personal information entered in the webshop is only used by Carl Larsson-gården and our partners. We will not resell them to a third party.
Our privacy policy
We, Carl and Karin Larssons Släktförening, value information security. When you use our website to purchase products, or contact us to book tours or special events, we process your personal data in accordance with this policy.
The Carl Larsson farm
One of the world’s most famous and depicted artists’ homes.
For more information, please visit our website: http://www.carllarsson.se/
An insight into Carl Larsson Gården
Contact us for more information
For all questions use: webbshop@carllarsson.se
Remember to write your order number and preferably as much information as possible so that we can find your order as quickly as possible.
Where are we?
The Carl Larsson farm is located in Sundborn, an idyllic village 13 km outside Falun. You can get here easily by car, train, bus, taxi and plane. Information about accommodation and other attractions and activities in the area can be found at visitdalarna.se.
Address:
Carl Larsson-gården
Carl Larssons väg 12
790 15 Sundborn
+46 23-600 53
Carl and Karin Larssons family association
Organization number: 883200-0452
Copyright and related rights
Please respect that the Carl Larsson farm owns full copyright to images and material used on the website.